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  1. Thread: Viivo End Of Life

    by Jack
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    548

    Sticky: Viivo End Of Life

    Dear Viivo Users -

    We appreciate the support and input from users who have made Viivo one of the most recommended consumer cloud encryption solutions available. However, our large enterprise...
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    17,485

    Believe it or not, there have been many attempts...

    Believe it or not, there have been many attempts at fixing the problem, which is why Viivo went from 3.0.95 to 3.0.102. Unfortunately out attempts to fix the issue haven't solved it in all cases for...
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    Sorry for not following up on the forum side of...

    Sorry for not following up on the forum side of this case. Rezzz's issues was actually a problem with a character in the path to the file being opened. Rene contacted the Viivo Support Team at the...
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    I appreciate the follow up. I can see how the...

    I appreciate the follow up. I can see how the statement from the Lockers documentation "If you do not want to risk having the decrypted files stored on your hard drive, then this feature is probably...
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    As noted by the many posts in this thread, this...

    As noted by the many posts in this thread, this is how the product is designed to work. Viivo was built to protect files as they go to the cloud. The File-Edit folder exists as the location where...
  6. .conf file is made by Viivo for internal tracking...

    .conf file is made by Viivo for internal tracking (defines the locker folder, and the asset to use)
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    Thanks for your interest in Viivo. Some quick...

    Thanks for your interest in Viivo. Some quick answers for you, hope they help.



    Download Viivo on another device, and log into your account. All your keys are encrypted on the server and...
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    1,168

    Viivo can gaurentee clear text files do not hit...

    Viivo can gaurentee clear text files do not hit your cloud provider when you are using synced lockers. In an unsybced locker, Viivo will attempt to encrypt the files before a cloud provider uploads...
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    Hey Lewisl, Viivo was built for protecting...

    Hey Lewisl,

    Viivo was built for protecting files in the Cloud. In version 1 and version 2, all of your files were available un-encrypted on your local disk. In version 3, we built Lockers, which...
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    The CPU usage might be caused by the "online...

    The CPU usage might be caused by the "online only" files that (if they are in the encrypted locker folders). Viivo doesn't support the idea of "online files", it just sees it as a real file. It will...
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    Do you happen to notice a pattern as to when it...

    Do you happen to notice a pattern as to when it is occurring? If you exit Viivo (from the system tray) Does it exit gracefully?



    CPU usage can grow as the number of folders Viivo needs to sync...
  12. The .viivo file extension exists as the file is...

    The .viivo file extension exists as the file is actually an encrypted file. When a file is encrypted with Viivo, the application produces a .viivo file for the un-encrypted file:
    sample.docx ->...
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    Bilboman - Sorry to hear this is still occurring...

    Bilboman - Sorry to hear this is still occurring for you. As far as I know, you are the only one with the shutdown error anymore. I will confirm with the support team with recent cases from other...
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    .rtfd are "bundle" or package files. The are...

    .rtfd are "bundle" or package files. The are actually folders that your mac is presenting as files. If you right click on a non Viivo'd rtfd and select "Show Package Contents" you will see Finder...
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    version 3.0.103 was produced to address a...

    version 3.0.103 was produced to address a specific problem with Viivo Edit and office documents. We tested the build to see if it addressed the issue being reported and published an EXE to Dropbox...
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    Disabling a device is not in the Viivo Free...

    Disabling a device is not in the Viivo Free product. That is a feature in the Viivo for Business Admin Console. Sorry. The best and easiest was to "disable" a device as a free user is to change your...
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    Funny, as soon as we broke it down and discussed...

    Funny, as soon as we broke it down and discussed what was happening as a team, we think we have a patch for the exact problem you are experiencing. The "invalid" 1 KB viivo will exist still, but...
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    Thanks for providing the screenshots. I think...

    Thanks for providing the screenshots. I think that helps show what is happening. It's somewhat product of your workflow in how you use Viivo. Let me explain.

    By creating a document and saving it...
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    Also, are you sure they didn't exist before you...

    Also, are you sure they didn't exist before you installed 102?
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    IOS and OSX are very different. IOS has a concept...

    IOS and OSX are very different. IOS has a concept of sandboxing applications and data which provides a lot of control to the operating system on what applications can access. Viivo does decrypt the...
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    This has been discussed at length on other...

    This has been discussed at length on other threads like this. Viivo was not built to completely protect files on your local file system. Viivo was built to protect files stored in the cloud. We...
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    I have a sneaking suspicion that this might be...

    I have a sneaking suspicion that this might be something Office 2003 does (like a not create docx and Viivo is looking for a lock file for a .docx file). I will have to double check and see. As a...
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    Viivo simplifies key management across your...

    Viivo simplifies key management across your devices while providing the ability to encrypt/decrypt files on Mac, Windows, Android and iOS. Don't worry about securely transferring your keys to all...
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    Hey guys, love the conversation. It really...

    Hey guys, love the conversation.

    It really comes down to how much you need to protect your physical device and what your security stance is. If you are worried about the files in your %APPDATA%...
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    We received your logs and email. We will reach...

    We received your logs and email. We will reach out after we do some analysis to see if we spot the issue.
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