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Thread: Passcode not being accepted

  1. #1

    Passcode not being accepted

    Viivo App: 3.1.6
    Android: 5.1 (LMY47D) (Nexus 5)

    Settings | Passcode lock.

    I set a Passcode, and the second verification works fine.
    I let the phone go for a while. Upon return, Iím prompted over-and-over and keep entering the passcode. Canít get in. I need to Clear-Data for the Viivo application and re-init from the beginning.

    Anyone else seeing this?

  2. #2
    Viivo Support
    Join Date
    Jan 2013
    Posts
    17
    Thank you for bringing this to our attention, our development is working on it!

  3. #3
    Having same issue and unable to access mission critical files while on the traveling on the road. Looking like a not ready for prime time application. First big test and it's starting to look like a crash and burn.

  4. #4
    Viivo Staff
    Join Date
    Apr 2013
    Posts
    565
    As the original post was with an older version of the app, can you confirm which version you are seeing this issue on?

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